FAQ

Here are the relevant Q&A from the document, related to the products:

Q: Is it possible to add an external button to the system that triggers a G-code like the PAUSE button?

A: You can set up an external button in the I/O settings to trigger a specific file when pressed. However, the controller does not support adding custom buttons for arbitrary G-code execution directly.

Q: Is your software open-source?

A: No, the controller’s software is not open-source and the code will not be shared.

Q: Can I use both stepper motors and servo motors simultaneously with the controller?

A: Yes, the controller supports both stepper and servo motors, as long as the motor setup meets the application needs. The controller just outputs the control pulses.

Q: Does the controller support RTCP (Rotation Tool Center Point) for 5-axis CNC?

A: Yes, the controller supports RTCP.

Q: Can the system automatically store coordinates during power loss?

A: If the controller loses system data, it is likely due to the internal battery being dead. Replacing the internal battery should resolve this issue.

Q: How do I set up a program to run automatically when the machine powers on?

A: You can configure the controller to automatically load and run a specific program upon startup by selecting it in the file settings.

Q: Does the controller support automatic central hole detection for finding the center of a circle?

A: No, the controller does not support automatic center hole detection or setting the G54 work offset to XY0.

These are just a few examples from the document. Let me know if you need more detailed information on any specific topic.

Q: Do you provide after-sales service for the same product purchased from other sellers?

A: No, we are not the manufacturer. We can only provide after-sales service and system upgrades for products purchased directly from us